FAQ

Shipping

How do I track the status of my order?

Can I make any changes to my order now it has been placed?

Can I collect my parcel at the storage by myself?

Why my parcel is delaying?

Can my order be delivered to a different address than my home address?

Which courier company do you use?

When will my order be delivered?

What countries do you ship to?

Can I get my parcel on weekends?

Return/Refund

Can I return the goods in person to your warehouse?

I am buying goods as a present, what happens if they need to be returned?

Warranty Card

How long is my Warranty Card valid for?

My Warranty Card has been lost/stolen