FAQ

While your order is being packed and processed, you’ll see ‘In Progress’ in your Order History. Once your order has been shipped, we will send a shipping confirmation email to let you know. This will include a tracking link for your parcel, so you can follow its progress from us to you.

Once your order has been placed, it is not possible to amend/add any items included in the order or change the recipient details or delivery address. However it may be possible to cancel the order, if you call our customer service team within 000 hour 혹은 뭐 days라고 할지? of making the purchase. 취소하면 그뒤에 프로세스도 설정

We don't do click & collect service at the storage.

For the delaying delivery, please contact the courier company  000.

Yes, we can deliver to a different address if required. There is a Change Address option during the checkout process. Please ensure your billing details match those that your card is registered to.

Your parcels will usually be delivered by 00000. We also use 0000 and 000, amongst others.

UK Deliveries

Standard delivery will be delivered in 1-3 days, orders are shipped by ooo.

Next Day delivery orders placed before 00pm will be dispatched the same day. Orders placed after 3pm will be dispatched on the next working day. Next Day delivery orders will be delivered via 000 on the next working day - this excludes weekends and public holidays.

Next Day delivery is not available for the Channel Islands, Isle of Man, Highlands and Islands and Northern Ireland, but a standard service (2-3 days) is available.

__택배회사이름 will advise you via email or text when your goods will be delivered and provide a tracking number. __

International Deliveries 국제택배의 범위도 정해놓고

International orders will be delivered within 2 - 6 working days - this excludes weekends and bank holidays. 

For any queries regarding delivery, please contact our Customer Service team at contact@pethroom.co.uk.

We currently ship to United Kingdom,0000000000. We hope to add more countries very soon, so please sign up to our newsletter here to be the first to hear about future expansion.

택배회사 정하고 다시 쓰자

정책에 따라 달라질듯

Unfortunately, for security reasons we are unable to accept any orders returned to our warehouse in person.

As long as the goods have not been worn outside and they are returned in the same condition that they were received in, they can be exchanged. 

Warranty Card will expire 00 months following the date of the last transaction (transaction being activation, purchase or refund). 이것도 다시 한번 구체화 하자

Please treat your Warranty Card with care. We won't accept liability for lost Warranty Card.